ALPEX Weekly Newsletter (May Week 2)

News and Updates from ALPEX… the leader in digital asset trading!

18th May 2021

Welcome to another ALPEX weekly newsletter, your resource for the latest important updates from the leader in digital asset and derivatives trading!

ALPEX is dedicated to providing the world’s most secure, stable and reliable digital asset trading platform, built around currency trading, over-the-counter (OTC) trading, perpetual contract trading, financial derivatives, and much more. ALPEX is the preferred digital asset trading platform for millions of users worldwide and the first choice for both professional and first-time traders in over 150 countries.

Weekly Overview

The entire team here at ALPEX has enjoyed another very busy week and all of our teams have seen individual successes as we collectively move the ALPEX global brand forward. This newsletter contains some of the key points, summaries our main activities over the last week.

As we reached the end of Ramadan, our entire team was delighted to share in the Eid al-Fitr (Feast of Breaking the Fast) celebrations with our Muslim colleagues, friends and ALPEX members around the world. It is our genuine pleasure to be a part of such a wonderful and inclusive community.

Activities in the last week also include the renovation and upgrade of our latest new office, providing team members with further modern workspace from which to support our growing community of ALPEX users around the world.

Technical Summary

The ALPEX technical team has continued to implement further improvements to our cutting-edge digital trading platform in the last week. Our primary focus is always on creating the very best online trading experience for our users, through optimum functionality, reliability, security and ease of use.

Key developments this week include the following:

• Minor system bug fixes;

• Further improvements to platform user experience;

• Further optimization of backstage management system functionality.

Further developments planned for the next week include:

• Updates to first-level page styles on ALPEX mobile app, including Homepage, Market Quotation, Transaction and Asset User Interface;

• Development of support for English announcement interface;

• Development of contract API documentation.

Marketing Summary

The marketing team has been busy across a broad range of projects in the last week, with some of the key outputs detailed below.

We have been busy preparing for the upcoming AIBC tech summit, which will take place in Dubai on the 25th and 26th of this month. The event, to be held at the InterContinental Hotel, Dubai Festival City, will bring together key brands, influencers and individuals from the converging sectors of AI, blockchain, IoT and quantum tech, to discuss and shape the future of emerging technology. The summit is one of the leading events globally for blockchain, AI, crypto and other emerging technologies, gathering together an elite selection of delegates, policymakers and thought leaders from across the globe. ALPEX are proud to be exhibiting at this much-anticipated summit and we will be posting further updates about it on our social media channels.

Following the recent launch of our exclusive business column on Mars Finance (a website dedicated to reporting the latest news and trends within the blockchain industry) our published articles have been attracting an increasing number of new followers. We are committed to delivering value-driven content through this important outlet.

Our ‘Markets Wrap’ continues to go from strength to strength, attracting an increasing number of digital asset traders and crypto followers. Our twice-daily ‘Wrap’, covering the latest market news, is updated every Monday to Friday at 12.00 (GMT+4) and 17:00 (GMT+4) respectively. Keep your eye on our social media channels to catch our ‘Markets Wrap’ updates as they are released.

We remain committed to delivering important updates across all of our social media platforms, for the benefit of all of our followers and online communities. This has resulted in further growth across our channels this week, with audience figures at 14th May as follows:


LIKES: 3,958, FOLLOWERS: 4,501


FOLLOWERS: 2,029 (+1,106)





English-Speaking Telegram Community

MEMBERS: 2,614

Chinese-Speaking Telegram Community

MEMBERS: 2,566

English-Speaking Telegram Announcement Channel


Chinese-Speaking Telegram Announcement Channel


*Links to all of our social media channels can be found at the bottom of this newsletter.

Member News

In the last week, we’ve taken another exciting step forward, with the introduction of a variety of new currencies on our trading platform. Users can begin trading these through our official website, as well as through our purpose-built mobile app.

In order to provide the very best support and service to ALPEX members and users, we are continuing to add further resources to our dedicated customer service teams. Our users are central to everything we do here at ALPEX and we take great pride in our ongoing commitment to them.

User feedback is always important to us and our customer service teams have been registering some of the most common questions asked in relation to our digital trading platform. These questions include the following:

1. How do I calculate contract fees?

2. How does the commission rebate work?

3. Why is the position not automatically closed when the fixed ‘Take Profit’ price has been reached?

4. How do I get the Experience Voucher?

5. ‘Cancellation of payment overtime’ was seen displayed on the payment page during the process of selling currency. What does this mean and why did it occur?

For comprehensive answers to these, and many other questions, you can visit the Help Center section of the ALPEX website, as well as on the mobile app. Alternatively, please email your questions to our dedicated customer service department at the following email address:

Exclusive Member VIP Invitation Program

We are delighted to announce the extension of our VIP Invitation Program for premium customers. New users registered via the VIP Invitation Link will get a total value of 600 USDT of margin credit to further experience contract trading on our platform.

The following simple steps are required to qualify for the program:

  1. Each premium member will be able to generate ONE unique VIP Invitation Link (not a standard Invitation Link) once it has been verified that a total of 10,000 USDT has been deposited, with a total open trading volume of at least 20,000 USDT (calculated as: Average Settled Price x Quantity x Contract Size).
  2. After verification, the premium member will be able to share a VIP Invitation link with others, with the first three to register receiving margin credit vouchers.
  3. New users that register through the VIP Invitation Link will receive 600 USDT worth of margin credit (received as 3 x 200 USDT, 10x leverage).

For further information about this exciting promotion, and to read the Terms and Conditions that apply, please VISIT THIS LINK.

ALPEX Team Update

Our strategy for growth and talent acquisition continues. In the last week, we have again been busy onboarding new team members, although we still have many more vacancies to fill.

If you would like to be part of the future of digital asset trading, then we would love to hear from you. Just send your CV, along with a covering letter to:

Thank you for reading our latest newsletter and for continuing to be a part of the ALPEX family. We look forward to bringing you more important updates again next week!

Our best wishes,

The ALPEX team

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ALPEX is a cutting-edge digital asset and derivatives trading platform, created to provide the world’s best and most secure online trading experience.